Privacy Policy - Techbuddy

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

Name and contact information (email address, phone number, mailing address)
Company information and job title
Project requirements and specifications
Payment and billing information
Communication preferences
Any other information you choose to provide when contacting us

Technical Information

We automatically collect certain technical information when you visit our website:

IP address and device identifiers
Browser type and version
Operating system information
Pages visited and time spent on our website
Referral source and search terms used
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

Providing and delivering our technology services
Processing payments and managing billing
Communicating about your projects and services
Providing customer support and technical assistance

Business Operations

Improving our services and website functionality
Conducting research and analytics
Sending marketing communications (with your consent)
Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

Payment processing and financial services
Cloud hosting and data storage
Email marketing and communication services
Analytics and website optimization

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes or government requests
Protect our rights, property, or safety
Prevent fraud or security threats
Enforce our terms of service

4. Data Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

SSL/TLS encryption for data transmission
Secure data storage with encryption at rest
Regular security audits and vulnerability assessments
Access controls and authentication measures

Organizational Safeguards

Employee training on data protection practices
Confidentiality agreements with all staff members
Regular review and updating of security policies
Incident response procedures for security breaches

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand website usage
Marketing Cookies: Used for targeted advertising (with consent)
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Control

Request access to your personal information
Update or correct inaccurate information
Request deletion of your personal information
Opt-out of marketing communications
Request data portability

Communication Preferences

You can manage your communication preferences by:

Using unsubscribe links in our emails
Contacting us directly at Techbudyinterprises@outlook.com
Updating your preferences in your account settings

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure adequate protection through:

Standard contractual clauses approved by regulatory authorities
Adequacy decisions by relevant data protection authorities
Appropriate technical and organizational measures

8. Data Retention

We retain your personal information for as long as necessary to:

Provide our services and support
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records for operational purposes

We regularly review our data retention practices and securely delete information that is no longer needed.

9. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.